Frequently Asked Questions
Are you a trading company or manufacturer?
We are a professional factory dedicated to high-quality production.
Can I order custom products with my own design & logo?
Definitely yes. It is recommended to provide AI or PDF design files for the best results.
Can I order a sample first before mass production?
Yes, we can make samples after details are confirmed. We provide photos for approval, or can ship the actual sample to you (freight cost applies).
What is your production lead time?
• Sample: 7-12 working days.
• 100-500 pcs: 20-30 working days.
• 500-3000 pcs: 30-40 working days.
• Over 3000 pcs: 40-50+ working days.
What payment methods do you accept?
We accept T/T, Western Union, PayPal, and Alibaba Trade Assurance.
What are the shipping options and MOQs?
We ship via DHL, Fedex, UPS, or Sea. Small OEM orders are welcome with a MOQ of 100 pcs per design/color.