❓ Frequently Asked Questions
What do you need to provide a quote?
Please provide the product drawing including Materials, Surface Finish, Tolerance, and Quantity. These are essential for specific pricing.
When can I get the price?
Our sales team will feedback your RFQ within 12 hours and provide a full quotation within 48 hours maximum if all details are provided.
How can I get a sample to check quality?
After price confirmation, you can require samples. If you need a blank sample for manufacturing quality, we provide it after order confirmation.
What is the lead time for moulds and samples?
For normal projects, 30 to 40 days. For urgent projects, we can complete the mould and first sample within 20 days max.
What are the payment terms for orders?
For Tooling: 50% deposit, 50% after sample approval. For Production: 30% down payment, 70% against B/L copy. Regular customers may receive better terms.
What is the warranty period for your auto parts?
We provide a 12-month warranty on our accessories and spare parts, ensuring reliable performance and peace of mind.